The opposite of wonder is knowing — or more precisely, wanting to be seen as knowing. When you’re attached to your knowledge, you assume your context is universal, that the other person has no wisdom you’re missing, and that you have the right answer. This creates a narrow, brittle interaction.

Joe illustrates this from venture capital: founders who came in with “knowing” — pitching their knowledge — created a binary outcome. Either the investor agreed and funded, or disagreed and didn’t. Very narrow odds. But one CEO came in with wonder: “What boxes do you need checked?” — immediately creating a shared learning journey that was far more effective.

“The problem person thinks they know everything. That’s the problem person — there’s no wonder in their system.”

Knowing is only relevant based on context, and context shifts constantly. “It’s bad to lie” makes sense in one context but not when hiding people from an authoritarian government. To think you know something is to assume you know the right answer, the other person’s context, and that they have no wisdom — which is absurd. Most of our pain comes from defending an idea.

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